With 80% savings in cost and thousands of invoices digitally processed, Hyundai achieves Operational efficiency with emSigner

Case summary

Hyundai Motor India has been present in India since 2007 and is currently the second largest auto exporter in India. The company has been keen on tapping new age customers and promoting digitization of manual processes. Today, Hyundai has more than 1113 dealerships and 8000+ employees working across 34 states and Union Territories in India.

The average cost of preparing, printing and mailing paper-based invoices was escalating at Hyundai dealerships across India. Apart from cost, the existing system of maintaining and archiving paper documents led to storage and retrieval issues. This is when Hyundai chose emSigner to help streamline invoices with document workflows concerning dealer management, using emSigner’s Digital Signature and Workflow Management capabilities.

Why Hyundai chose emSigner

The year was 2017 when Hyundai adopted our solution to improve operational inefficiencies caused by paper-based processes. With 1113 dealerships spread across 34 states in India, they realized the need for a multi-party and real-time document signing solution which would look into processes such as invoice generation, regulatory compliance, audit sign off, expense reporting and inventory sign off; an all in one solution that could integrate with their existing ERP, CRM and SCM. At this point, experts proposed our AI enabled document processing automation solution– emSigner. With integration capabilities to their existing systems, Hyundai was able to reduce paper-based manual processing (signing approval, etc.) of key documents as well as eliminate unnecessary traversal of paper-based documents across thousands of their dealer management offices across the country.